Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.

Hi,

I'm struggling to setup watering time, even after third season im using this app.

As per my settings, EPA suggest to water every day, 30 minutes a day for each zone. The grass is getting sick as all past 2 years, cause the frequency is too high.

I would expect it to water for 1 hour, each 3-4 days. This is what i call "deep watering".

I tried following settings, the frequency decreases, but no way that i can increase the watering time which remains 30 minutes.

Help please

Can't connect to the internet with this app 

Quando collego la valvola la zona resta alimentata a 24 v anche quando finisce il ciclo. Quindi non smette di irrigare anche con la spia di colore verde.

Senza la valvola invece la tensione torna 0 volt.

Cosa può essere il problema

I would like to know how to get a serious bug in the smart watering algorithm resolved.

I live in north Dallas.  All of our soil is clay.  Most yards (like mine) have Bermuda grass, which is extremely drought tolerant.  This grass grows roots several feet deep and can survive with zero watering for 3 weeks after a downpour that saturates the clay.  (I can show you green grass in a yard that is hard as a rock)  During mid July to mid September the average low is 80 and the high is over 100.  Bermuda grass will go dormant(not dead) if not watered during summer.  You can easily keep the yard looking decent with only 10 minutes of watering per week.

I bought my house in 2020 and it came with a Netro.  After a summer of use, my wife and I failed to look at the auto-pay CC card water bills.  We had accidently spent thousands of dollars on yard watering during the summer. (I can show the water bills)!  (FYI, I had each zone set to the max ECO level)  Instead of buying a new timer, I changed smart-zone to basic instead of advanced and setup very detailed schedules.  

My timer got hit by lightning back in May.  I bought a new one and set it up.  I failed to notice that the default value for new zones is "smart zone enabled with advanced setting".  Even though I had set up manual programs the timer found 'loop holes'.  The advanced mode was watering some zones as much as 70 minutes in 1 WEEK!  (compared to previous 10 min a week).  My water bill went from $160 to $400 ( at least I caught it before it got to $800 again).  

This bug has literally cost me thousands of dollars with a feature that is supposed to be saving me money.  I am not asking for compensation, it was my mistake that that I failed to look at the schedule and CC auto-pay.  

But this bug is ridiculous.  

How do we get the following implemented:

1) Global setting for water conservation (impacts all zones) that limits the max per week and max per month that a zone can be watered 

2) Budgets inside manual programs that will set limits for max per week and max per month.

3) expand frequency for programs to be across 14 days instead of 7 days

4) notifications from app that informs owner of minutes watered per week and per month.

 

Thanks

What can I do?

Thanks

En relación con mi pregunta anterior ya he visto que poniendo el riego nocturno a las 23:30 se acepta, pero si se pone a las 23:59 sale el error. Por lo tanto anulen mi anterior pregunta, aunque me resulta algo extraño que no permita 23:59 siendo el mismo día.

Saludos.

What should I do? Water is leaking out of my zone 5 only when they aren’t being used creating giant puddles in my yard. Any help?

My New Whisperer 2, after worthing fine for 2 days connected in the garden, now doesn't switch on any more, even after USB charging (showing full charge green light near the USB socket). It's offline and nothing happens when pushing the power button once, for 3, 5, 10, 25, 30 seconds.

What do you think ?

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu

Hi!

What is the proper way for changing Whisperer from standalone mode to adding it to my Netro Pixie or Sprite?

Thanks! 

Apparently there are times when the wifi connection to one of our Pixie devices is not reliable.  Yes, I should work on that.  However, it has worked flawlessly in the past, and this is something new.  Nonetheless, when the water schedule fails because of no wifi signal, there should be some kind of notifcation OTHER than having to open the app, go to the calendar, and look for the tiny red icon.  The app is right there on the phone, and could generate a notification.  The app has the email address and could generate a notification.  The current method is borderline dysfunctional, and mostly useless.

The main screen can say "Watered 10 hours ago"  .. but the calendar OBVIOUSLY shows that that even did not happen.

  

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:

1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  

2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)

3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  

4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message

i restarted/ re connect

same message

May i need a new firmware ? 

Where is the documentation on how to use the app? I have no clue how to set my own schedule or how to use the smart scheduling... I can't find anything on how to use this app at all and it's pretty confusing. I am looking at the app and it seems to have smart watering enabled, but there are times where it's skipping 3 days randomly and there is no rain that is supposed to take place on those days, so no clue why it's skipping those days. Can someone direct me to where the documentation is for using the app?  Thank you. 

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

Dear netro team,

I missing the function that I can open two zones at the same time.  If this is possible you could combine different valves.

This would be a huge advantage.

Thanks for your response. 

He instalado mi nuevo Netro Spark. En modo smart produce demasiados riegos en una determinada zona de forma muy constante, y con demasiado tiempo. No me parece nada lógico. Quiero dejar eliminado el modo smart y programar personalmente el riego. Consigo programar un riego de las cuatro zonas que utilizo en un determinado horario de la mañana, pero cuando voy a añadir un segundo riego diario por la noche me da un mensaje "ERROR: Program cannot cross a day".

¿Significa esto que solo puedo programar un riego al día? Muy extraño, mi anterior programador permitía tantos riegos diarios como quisiera simplemente indicando las horas.

Por favor, una solución, porque si solo se puede programar un riego al día no me soluciona nada este dispositivo.

Gracias.

Hello,

I have a number of zones that I would like to run for 180 minutes. Can you enable this for me?

Don