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Pixie and Whisperer

Nick Thoman
Updated at 2021-07-19 17:46:37 UTC 
How do I add the Whisperer sensor as a sensor with my existing Pixie? It let me add it as a new device but when I go into my Pixie, the option to pick a sensor is blank.
View: 2769   Answer: 1

Delete all zones and stat over

Barry Litinsky
Updated at 2021-07-18 23:12:56 UTC 
How to delete all zones and start over
View: 2543   Answer: 1

Default view on startup

Addiel Isaac Moldes
Updated at 2021-07-18 12:45:53 UTC 
I see that the application always open by default using the plant sensors view. I don't have any sensor and always have to change the view before managing zones and watering schedules. Is there any way to make this the default when opening instead of the sensors? It's really annoying to have the wrong screen everything we open the application. 
View: 2693   Answer: 1

Notifications

Addiel Isaac Moldes
Updated at 2021-07-18 12:42:37 UTC 

I was told by support a few months ago that notifications will be included in the next release of the netro application.

I was included as a beta tester for the new version but I don't see any option for notifications when the system start or stop watering the zones. 

It was or wasn't included? 


View: 2822   Answer: 1

How to Manually Water with Pixie?

Mike Willet
Updated at 2021-07-07 17:27:53 UTC 
Is there a way to activate a watering manually without having to restart the pixie or wait until it syncs? I just want to press manually water on the app and have it start. I’ve tried it with the ‘stay online’ beta feature and it still says ‘watering in xx minutes’.
View: 2638   Answer: 1

Adding a second moisture sensor to the Netro app

Richard Richards
Updated at 2021-07-06 22:32:47 UTC 
 I purchased a second Whisperer. I added it via the Netro app, and it shows up on the app start page.  As it is in a different part of the USA than the first sensor, I wanted to assign  a different location but the app does not seem to allow this.  Am I missing something?
View: 2690   Answer: 1

correcting rain value

Jose Lao
Updated at 2021-07-06 15:07:41 UTC 

Is it not possible to correct today rain to a value lower than 1mm?, the app said it has rain today 2mm but I want to correct it to zero mm.


thanks

View: 2805   Answer: 1

tester mon installation

raynaud patricia
Updated at 2021-07-04 16:45:15 UTC 

Bonjour,

comment puis-je tester mon installation, avec le robinet ouvert pour voir si tout fonctionne ?

merci


View: 2428   Answer: 1

Text Font on rain and irrigation chart

Shawn C
Updated at 2021-06-27 16:26:16 UTC 
Is there any way to increase the font size on the rain and irrigation charts in the app.  Alternatively can the data be switched to a table with larger type?   Or zoom?
View: 2805   Answer: 2

Can’t Delete Whisper Sensor

Mike Willet
Updated at 2021-06-24 20:40:43 UTC 

I added the sensor as a stand alone, then added it to a pixie. Now I can’t figure out how to delete the whisper from the drop down screen. I go into settings and there are no sensors to choose from. Screenshots attached.

View: 2672   Answer: 1

Richtiger niederschlag

Gregor Schuller
Updated at 2021-06-21 09:41:39 UTC 

Hallo,


In der app sollte es möglich sein den richtigen niederschlag auch auf 0mm stellen zu können.


Zurzeit ist nur 1 mm möglich

View: 2626   Answer: 1

Network error

Al Piscopo
Updated at 2021-06-17 10:27:03 UTC 
I am trying to add a Manager and the system will not accept the email address I am entering. When I tried entering just a user name it populated an unknown email address. I deleted this. 

Then when I tried exiting the screen I received the Network Error 2507


View: 2454   Answer: 1

Watering adjustment settings

Lyndon Whyatt
Updated at 2021-06-15 16:55:38 UTC 
In the Netro app underwatering adjustment, what percentage setting is recommended under ‘moisture to skip watering’ and ‘moisture to add water’. I have a clay loam soil and we are having warm weather.
View: 2807   Answer: 2

Text overlap in App

Kevin Westling
Updated at 2021-06-12 14:46:02 UTC 
It's annoying that text overlap in the app. It's there a fix for this?
View: 2789   Answer: 1

Looking for Beta testers

Netro Inc
Updated at 2021-06-11 06:11:28 UTC 

Dear all Netro customers,


The long waited new version (3.0.0) of the Netro app is on the horizon. The major improvements of this version are


1. faster in loading data 


2. new manual run interface


3. new home view design


4. more languages supported


We sincerely invite you to join the Beta testing program. Please email to support@netrohome.com or leave a message below if you would like to try the new app. Any feedback would be greatly appreciated !


Thanks,

Netro App Team




View: 24546   Comment: 60

time irrigation stats proposal in new App

Jose Lao
Updated at 2021-06-10 05:30:31 UTC 
I would find interesting to include in the new App version the statistics of the total time (minutes) of irrigation by day, month, zone, etc, for me it’s a more comparable data than the irrigation in cbm, I dont know exactly how it is calculated because you dont know the flow capacity of my system.
View: 2800   Answer: 1

Network Error With Code: 3404

Ian Meyer
Updated at 2021-06-08 16:16:25 UTC 
When I try to change settings on my whisperers it gives me this error code. Both my phone and the whisperer are in range of the wifi. Also, I can change it from someone else’s phone but mine continually gives this error. What’s the issue? I’m on iOS, the phone that worked was an android
View: 2824   Answer: 1

Pause a location\device

Jon Storch
Updated at 2021-06-06 23:08:20 UTC 

Hello.  I have a Sprite-6 device. A head in one of my zones broke over the winter and we have had a rainy spring so I want to run my system manually until I can get everything repaired and ready for summer.  How do I Pause (take off line?) a location\device and then run each zone on demand?


Thank you,

-Jon Storch



View: 2813   Answer: 1

Manual Watering

Kevin Westling
Updated at 2021-06-04 00:42:16 UTC 
From the home screen, I use the manual watering option. Each one of my four zones won't go higher than 30 minutes each. I can go to the wheel adjustment, but it won't go higher for some reason and I'd like it to go to 60 minutes. 
View: 2775   Answer: 1

solid red light - spark controller

sal.jamil@me.com
Updated at 2021-06-02 12:11:24 UTC 
my controller stopped working after I lost water for couple of days. I unplugged it for 15 minutes but the sold red light is not clearing and the controller is not working. Any idea on how to fix this? Thanks
View: 2713   Answer: 1