My lawn and plants are dying! Suddenly something has changed and my unit isn't working. I have tried running manually. Zone will start and suddenly stop. I've checked times and nothing has changed there. I have removed and reinstalled the app. No help! Not sure where to go from here.

There is no LED on my device.  I've power cycled on and off a few times and no change.

Strangely enough it shows connected to wifi but not starting water on a manual test.

Is it dead?

Hello everyone, I have a problem.

To test the system, I started the “manual operation” function. For startup everything is ok but I can’t stop irrigation anymore. I have tried re-configuring the system several time, but I cannot solve the problem. Can anyone help me? 

Thank you

I updated the wifi password in the router. I was able to set up the password in the netro controller but not in the whisperers. I followed the steps provided by the app, pressing 6 times very fast the whisperer button.

But the whisperer wifi did not appear. I tried with 2 of the 5 whisperer I have, but process is not working

Hi there,

I have a Netro Pixie Z1 hose timer in my garden, which is about 50 feet away from its hub. I’ve been dealing with connection issues (routinely disconnecting from the app and randomly stopping watering schedules), which is strange because there are no obstructions between the timer and the hub, and it is a fairly short distance. When standing by the timer, I can clearly 

see the hub in my window. I have the hub plugged into the back of my WiFi router via an Ethernet cable, so WiFi connection is not the problem. The connection between the timer and the hub is. Does anybody have any suggestions on how to fix this problem? If I can’t get the Pixie Z1 to have a stable connection, I will have to buy a regular Pixie.

Thank you,

- Nick

Hello. It would be nice if it were possible to customize the home screen. Select the product that appears by default when entering the app. Is it possible? I have different devices and I used one more than the other and the least used one always appears when I access the app, I understand why it was the first purchase. Thank you very much

Hi,

I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.

But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

Hi,

I installed the sprite control unit.

I attach photos regarding the hardware and software version.

At the end of the installation I performed a manual test of the zones.
The problem I encountered is that at the end of the operating time the watering does not stop.

 How do I solve this problem?

As you can see the humidity sensor give some strange readings... 

How can change those values in such way without touching the sensor or watering. I'm scared of the reliability of such things... 

I have the whisperer to avoid watering over 40% humidity, but the system did not skip it

How can I get this to water a certain time.  Like my gardens at 6am?

I inputted my own program. I want it to water the durations I entered.  It doesn't.  How can I turn the so called smart feature off?

One of my zones is connected to a valve that controls pool fill. What "Plant Type" & Soil should I specify to get smart watering.

Hello, my Netro Sprite shows a firmware version of 1.0.0, assuming that is the initial firmware version. How does this get updated? Searched the web but no resources available. Thanks

Hi,

I have 9 zones configured, all the same. Zone 1 water everyday while the rest no. How can I fix it? It does not need water everyday 

Hello, 

For some time one of my zones won't start watering. I have changed the valve with a new one but still won't start watering. 

Any ideas? Thank you! 

Does anyone know what the exclamation icon means on the Metro App under schedule? 

I assume it means it didn't run, but why? These are the water schedules setup by Netro, I don't touch them. See screenshot.

Thanks in Advance!

Tim

Hello,

My system is not working. When I run a valve test, it shows all valves are normal but the master valve has an open circuit error. I have checked all the wires and there is not voltage at the wires at the valve itself. I used a volt meter at the Netro controller and there is no voltage coming out of the controller for the master valve. Any suggestions? 

Thanks, 

Matt

Hi I have 2 sensors and both read incorrectly. i put both ends into a bucket of water. 1 reads 50% other reads 75% both should red 100%. is there a way to calibrate them.

Update after 2 hrs both reading almost 100%. Do they self calibrate ?

thanks

Des