Netro app won't open... It opens then closes. I tried uninstalling and reinstalling.  Cleared data. App still won't open. I only have access throughout the beta web app

I just replaced my sprinkler controller with a new Netro Sprite 6.

Using both a programmed or a manual start, all valves don’t stop unless I remove power to the Sprite.

During a program, where I planned the zones to run sequentially, the zones activate one after the other without stopping and causing the zones to loose pressure and be unable to complete.

On the FAQ, it says to remove power to stop the zone, which actually stop all the watering, but this it totally unusable to me.

I am using the European version with the provided power supplier. I am based in Italy.

Can you please help?

Thank you!

Been a Netro customer for a while and pretty handy. I have three different Netro controllers and my oldest one just stopped working and won’t power up… I have verified the power at the outlet and have changed out the power supply with another 24v power supply that I know works. Still the controller will not power up. 

Let me know if anyone else has suggestions. 

Thanks!

John in Lincoln, NE

Hi the current app shows the toy water consumption but the starting month is always the current month and what it makes sense is to see you from January to December 

My Pixie has been intermittent with meeting its watering schedules. I have a reliable wifi router and strong cellular service.

-Some days the app shows checkmark to confirm watering and yet no actual watering took place.

-Other times the app shows the yellow triangle with Exclamation mark and sometimes actual watering took place and other times it didn't water at all.

-On some occasions the actual watering starts a minute late and finishes on time.

I cannot get the controller to turn on any valves. I have a netro spark 16 and I can't get the controller to open any valves. Programs, manual runs or manualy at the controller itself. Please advise. Do I need to reset or reboot something? Or is it a server related error. 

Hi, I can't associate my netro with the IROVAT1 weather station, the system issues "please enter a station ID" error. What to do? Thank you

Looking in the Personalized watering mode of Smart watering, I would ask what is the default water flow rate that Netro app uses to calculate watering. I did some tests and guess that it might be around 38 mm/h. Is that right? Having a domestic flow different could distort the data used by the algorithm and might recommend to use personalized settings instead of the default settings. Thank you.

I’ve set all zones to eco mode…but one zone keeps calculating to irrigate for 40-50 mins every 7days which doesn’t sound like ecomode to me. Also it seems to be the reason why our water bill shot up.

How can I fix this?

Why when I add manully watering time the humidity of the zone don't  change?

Why the next smart program don't reduce time ?

Thank you.

Hi, i’ve setted two preferred time ranges for the programs. But smart app is not considering that. What is my fault? Thanks

Is there a way to combine the weather underground rain data with the netro forcast as well as the temp? I have found that netro forcast/ temp tend to be very good but the moisture from rain tends to be off quite a bit,  I have a wheather underground station mere blocks away, but the forecast stinks.

Hi!

My Netro app seems to be watering even though it has been raining a lot prevoius day. Zone is set to Smart - Regular. 

Bonjour ,

Je ne peux pas installer mon capteur de plante parce que lors de l’installation je ne peux pas choisir la France l’application ne reconnaît que les états Unis. 

Comment faire ? 

Merci de votre réponse. 

Yoann 

Why can't you skip less than two rain days if today is included? I have tried everything to do just one and have failed. I cannot enter include today and zero days. If I enter include today and one day, today and tomorrow are rain days.

I have a v1 Whisperer that’s almost 3 years old. The temp readings are now showing up as over 800 degrees.  I’ve tried to reset it and it’s still reporting the same.  Perhaps another ‘harder’ reset?  Software update?  Out am I just going to need to buy a new one?

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

How do I check if my pixie one is still in warranty?

My scheduled watering starts at 7AM. Since we had rains for the past two days, the API apparently senses the moistures in the soil and stops watering as scheduled.  Today I monitired Netro showing zone-1 was ON. I looked outside and didn't see the zone watering!  I then went to the basement and listened for water flowing in the pipies. No noise!

I concluded that NETRO still shows scheduled watering, but the vales to all Zones are shutoff!!!?  This is a sofware bug and needs to be fixed?!