Notifications of device offline

Hi, my sprite is offline since 14 hours and I did not receive any notification on my smartphone.

Is it correct? How can I enable notifications as soon as the sprite is offline? 

Thank you

Carlo

回复来自 Wency Pan

19
Wency Pan
 更新时间 2022-11-07 07:27:42

Hi Carlo, 


Netro will send notification when the system is offline more than 24 hours. But you need to enable Netro App notification in your smart phone settings.


Thanks

Wency

Netro Support

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2
Carlo Drago
 2022-11-28 11:58:54  
Thank you so much!

17
Anthony M
 2023-02-02 18:11:17  
I've been told this over and over, and I've never once actually received an actual notification on my phone across 2 or 3 devices now.. They'll show in the notifications log of the netro app, but never actually notify - which defeats the purpose..